Your virtual tech department
Less tech chaos. More time for your business.
Websites, email, networks, phones, and all the busywork in between. Humanear listens first, then builds, fixes, automates and looks after the tech your business runs on, so you can get back to running it.
Sound familiar?
Most small business tech is held together with tape.
None of these are big problems on their own. Together they eat hours every week, and they always break at the worst possible time.
That's where we come in. Not just when something breaks, but before it does.
What we do
Four areas. One relationship.
Most businesses juggle a web designer, a host, an email provider, a phone vendor and an IT guy. We handle all of it, and we know how the pieces fit together.
Websites
Fast, secure sites that make a good first impression and are easy to keep current. WordPress, WooCommerce stores, and lean static sites.
Websites →Hosting & Email
Managed hosting, domains, DNS and business email, including Microsoft 365. Kept up, backed up and out of your way.
Hosting & Email →IT & Networks
Computers, Ubiquiti Wi-Fi and networking, cameras, door access, VoIP phone systems and Microsoft 365 administration.
IT & Networks →Automation
The repetitive stuff, handled. Orders that print themselves, customer texts that land in the right place, data that moves on its own.
Automation →Why one call matters
When something breaks, you shouldn't have to play detective.
Email stops arriving. Is it the host? The domain? The registrar? Microsoft? With five vendors, you spend the afternoon on hold finding out whose problem it is.
With Humanear, you call the person who set it all up and knows how it connects. Usually it's fixed before you'd have gotten through the first phone tree.
- Everything documented, so nothing lives only in someone's head
- Your domain and your data stay yours
- Plain-English answers, no jargon
How it works
We listen first. Then we get to work.
Listen
A conversation about what's working, what isn't, and what's driving you nuts. No sales pitch.
Plan
A clear plan and a budget before anything starts. Some work is a flat project price, some is hourly. You'll know which up front.
Build
Set up right the first time: secured, documented and tested, so it doesn't come back to bite you later.
Look after it
Updates, backups, monitoring and a real person to call. Most clients come to us with a fire and stay for the prevention.
The part most people miss
Small automations. Big hours back.
The biggest time savings usually aren't new software. They're the little manual steps someone repeats fifty times a week because nobody ever set it up any other way.
See real examplesOrders that print themselves
A WooCommerce store emailed every order to the office, where someone opened each one and hit print. Now new orders go straight to her printer. Nobody touches them.
"Just text us a photo"
Customers used to email pictures from their phones, which half of them couldn't figure out. We text-enabled the business number, so now they just text it.
"If I ever had a business, no matter what it was, I was going to call it Humanear." Phil Ellis, after watching Blue Velvet for about the thirtieth time
Who you'll be talking to
A real person. The same one every time.
I'm Phil. I spent ten years at Gateway Computers, in tech support and then on the Gateway website, back when the web was brand new. When the layoffs came in 2001 I didn't go looking for another job. I kept a promise I'd made to a friend, and started Humanear.
Twenty-five years later, the name still means what it did then: listen first.
The whole story →Let's fix the thing that's bugging you.
Tell me what's going on. Big project or one annoying problem, it starts with a conversation.